These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Client") and Emma Farquharson, operating as SharedIntel AI ("we," "us," "our," or "SharedIntel AI"). By accessing or using the SharedIntel AI website at sharedintelai.com (the "Site"), creating an account, purchasing any service or course, or otherwise engaging with us, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site or purchase our services.

1. Services Overview
SharedIntel AI provides AI strategy consulting, workflow automation implementation, training programs, self-paced online courses, prompt libraries, and related educational materials and professional services for the print, promo, signage, and graphic communications industry (collectively, the "Services"). The specific scope, deliverables, and timeline for consulting and implementation engagements are defined in individual proposals or statements of work agreed upon between the parties prior to commencement.
2. Eligibility
You must be at least 18 years of age and capable of entering into a legally binding agreement to use our Services. By using the Site or purchasing Services, you represent and warrant that you meet these requirements.

3. Account Registration and Security
Certain Services, including access to online courses and member resources, require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately at contact@sharedintelai.com if you become aware of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being misused.Account credentials are personal to you and may not be shared with or transferred to other individuals. One purchase grants access to one individual user unless otherwise specified in writing.

4. Purchases and Payment
All fees for Services are stated in the applicable service description, proposal, or invoice. Payment is processed securely through Stripe. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the applicable fees.Fees for self-paced courses are due in full at the time of purchase. Fees for consulting and implementation engagements are due in accordance with the payment schedule set forth in the applicable proposal or statement of work.All prices are quoted in the currency specified at the time of purchase. You are responsible for any applicable taxes, duties, or charges imposed by your jurisdiction.

5. Refund Policy
Due to the nature of our digital and consulting services, we maintain the following refund policy:Self-paced online courses are non-refundable once access has been granted. We stand behind the value of our training materials and encourage you to review all available course descriptions and previews before purchasing.For live training programs and consulting engagements, refunds are not offered as a standard practice. If you believe the value delivered did not meet the stated objectives of the engagement, you may submit a written dispute to contact@sharedintelai.com within fourteen (14) days of the engagement's conclusion. A partial refund may be considered at our sole discretion, provided that you can demonstrate documented evidence that all exercises, assignments, and participation requirements of the training were genuinely attempted. If no meaningful attempt to actively engage with the training content is evident, no partial refund will be issued.This policy exists to ensure that refund requests are assessed fairly and that the training process is given a genuine opportunity to deliver results.

6. Intellectual Property
All content on the Site and within our Services — including but not limited to text, graphics, logos, course materials, prompt libraries, training documentation, frameworks, methodologies, templates, and software — is the intellectual property of SharedIntel AI or its licensors and is protected by copyright, trademark, and other intellectual property laws.You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the materials provided to you through your purchased Services for your own internal business purposes. You may not reproduce, distribute, modify, publicly display, create derivative works from, or commercially exploit any of our materials without prior written consent from SharedIntel AI.For consulting and implementation engagements, any custom deliverables created specifically for your organization (such as custom prompt sets, automation workflows, or documentation tailored to your operation) are yours to use internally upon full payment. However, SharedIntel AI retains ownership of its underlying methodologies, frameworks, templates, and general knowledge, and may use anonymized learnings from engagements to improve its services

.7. Acceptable Use
You agree not to use the Site or Services in any manner that violates any applicable local, state, national, or international law or regulation; infringes upon or violates the intellectual property rights of SharedIntel AI or any third party; involves the unauthorized sharing, redistribution, or resale of course materials, prompt libraries, or any other proprietary content; attempts to gain unauthorized access to other user accounts, our systems, or any connected networks; introduces viruses, malware, or other harmful code; or interferes with or disrupts the integrity or performance of the Site.We reserve the right to suspend or terminate your access to the Site and Services, without refund, if we determine in our sole discretion that you have violated these Terms.

8. Scheduling and Consultations
Consultations and meetings are scheduled through Calendly and conducted via Zoom. You are responsible for attending scheduled appointments at the agreed-upon time. If you need to reschedule, please do so through the Calendly link provided with a minimum of 24 hours' notice. Repeated no-shows or late cancellations may result in forfeiture of the scheduled session without credit or refund.

9. Disclaimer of Warranties
The Site and Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, SharedIntel AI disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.We do not warrant that the Site will be uninterrupted, error-free, or free from viruses or other harmful components. We do not guarantee any specific business results, outcomes, or return on investment from the use of our Services. Results depend on many factors outside our control, including your team's engagement, implementation effort, and business environment.

10. Professional Responsibility and Interpretation of Training
SharedIntel AI provides educational content, strategic guidance, and workflow recommendations based on general best practices for the print, promo, signage, and graphic communications industry. Our training, consulting, and materials are intended to inform and support — not to replace — your own professional judgment, internal company policies, or legal obligations.You acknowledge and agree that you are solely responsible for how you interpret, apply, and act upon any information, strategy, recommendation, or training provided by SharedIntel AI. We strongly recommend that all businesses and professionals continue to follow their own company policies, industry regulations, and applicable local, state, provincial, national, and international laws when implementing any changes to their operations.SharedIntel AI does not provide legal, financial, tax, or regulatory compliance advice. Nothing in our training or consulting deliverables should be construed as such.We expressly disclaim any and all liability for business decisions made, actions taken, or outcomes experienced as a result of your use of or reliance on our consulting, training, course materials, prompt libraries, or any other content or service we provide. This includes, without limitation, decisions relating to staffing, technology adoption, operational changes, client communications, and the use of artificial intelligence tools within your organization.It is your responsibility to evaluate the suitability of any recommendation for your specific business context, to seek independent professional advice where appropriate, and to ensure that your use of AI tools complies with all applicable laws and regulations, including those governing data privacy, intellectual property, and consumer protection.

11. Use of Artificial Intelligence
SharedIntel AI teaches, implements, and builds workflows involving third-party artificial intelligence tools, including but not limited to ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), and related large language model platforms. The following terms apply to all Services involving artificial intelligence.AI in Our Service DeliverySharedIntel AI may use artificial intelligence tools internally to assist in the development of training materials, prompt libraries, documentation, workflow design, and other deliverables. All AI-assisted outputs are reviewed and refined by our team before delivery to clients. The use of AI in our process does not diminish the professional quality or applicability of the work delivered.Accuracy and Limitations of AI OutputsArtificial intelligence systems, including large language models, generate outputs that are probabilistic in nature. AI-generated content may contain inaccuracies, fabricated information (commonly referred to as "hallucinations"), outdated references, biased language, or errors of logic or fact. These limitations are inherent to the current state of AI technology and apply regardless of how well a prompt is constructed.SharedIntel AI does not warrant or guarantee the accuracy, completeness, reliability, or suitability of any AI-generated output — whether produced during a training session, generated from a prompt library we provide, or created using a workflow we have built for your organization. You are solely responsible for reviewing, verifying, and approving all AI-generated content before acting on it, publishing it, or relying on it for business decisions.Third-Party AI PlatformsThe AI tools and platforms referenced, recommended, or integrated in our Services are owned and operated by third parties. SharedIntel AI has no control over the availability, functionality, pricing, data handling practices, or output quality of these platforms. Third-party AI providers may modify, limit, or discontinue their services at any time without notice. SharedIntel AI is not liable for any disruption, change, or degradation in third-party AI tools that affects your ability to use workflows, prompts, or automations we have built.Your use of third-party AI platforms is subject to those platforms' respective terms of service, acceptable use policies, and privacy policies. It is your responsibility to review and comply with those terms.Intellectual Property and AI-Generated ContentThe legal status of AI-generated content, including questions of copyright ownership, originality, and potential infringement of third-party rights, is an evolving and unsettled area of law. SharedIntel AI does not provide legal advice regarding the intellectual property status of AI-generated outputs. You are solely responsible for determining whether and how AI-generated content may be used, published, or commercially exploited within your organization, and for seeking independent legal counsel where appropriate.Data Privacy and AI ToolsWhen using AI tools as part of workflows or training provided by SharedIntel AI, you and your team may input business information, customer data, or proprietary content into third-party AI platforms. SharedIntel AI is not responsible for how third-party AI providers process, store, or use data submitted to their platforms. It is your responsibility to ensure that any data entered into AI tools complies with your organization's data privacy policies, your contractual obligations to your own clients, and all applicable data protection laws including but not limited to GDPR, CCPA, PIPEDA, and the Australian Privacy Act.We strongly recommend that clients establish internal AI use policies governing what types of data may and may not be entered into third-party AI systems, and we are available to advise on the development of such policies as part of our consulting services.Compliance and Responsible UseSharedIntel AI provides training and tools to help your team use AI effectively and efficiently. We do not monitor, control, or take responsibility for how your team applies AI tools after our engagement concludes. You are responsible for ensuring that your organization's use of artificial intelligence complies with all applicable laws and regulations, including those governing data privacy, intellectual property, consumer protection, employment, accessibility, and industry-specific requirements (such as financial services, healthcare, or government contracting regulations where applicable).AI regulations are evolving rapidly across jurisdictions. It is your responsibility to stay informed of legal developments affecting your use of AI and to adjust your practices accordingly. SharedIntel AI does not provide legal compliance advice and recommends consulting qualified legal counsel for jurisdiction-specific guidance.

12. Limitation of Liability
To the fullest extent permitted by applicable law, SharedIntel AI, its owner, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or Services, including but not limited to loss of profits, loss of data, business interruption, or loss of goodwill, regardless of the theory of liability.Our total aggregate liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the total amount you paid to SharedIntel AI for the specific Service giving rise to the claim during the twelve (12) months preceding the event.

13. Indemnification
You agree to indemnify, defend, and hold harmless SharedIntel AI and its owner, employees, and contractors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms, your use of the Services, your violation of any applicable law or regulation, or your infringement of any intellectual property or other rights of any third party.

14. Third-Party Services and Links
The Site may contain links to third-party websites, tools, or services that are not owned or controlled by SharedIntel AI. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Your use of third-party services is governed by their respective terms and policies.

15. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the province or state in which SharedIntel AI operates, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through the courts of competent jurisdiction.

16. Modifications to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through the Site or via email to registered users. Your continued use of the Site or Services after any modifications constitutes your acceptance of the revised Terms.

17. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

18. Entire Agreement
These Terms, together with our Privacy Policy and any applicable proposal or statement of work, constitute the entire agreement between you and SharedIntel AI with respect to the subject matter hereof and supersede all prior or contemporaneous communications, whether electronic, oral, or written.

19. Contact Information
If you have any questions about these Terms, please contact us at:
SharedIntel AI Email: contact@sharedintelai.com