Track 2 · Training & Courses
Role-based AI training designed for how print, signage, and promo teams actually work
Your team doesn’t need a lecture on what artificial intelligence is. They need to know how to use it for quoting, job intake, proof approvals, customer follow-ups, and the dozens of other workflows they run under deadline every day. Every SharedIntel AI training program is built around the tasks print professionals actually perform.
The problem this solves
Your team is being told AI matters — but no one has shown you where it fits in your operation
We don’t teach “AI for business.” We teach AI for the estimator juggling 17 open quotes, the sales rep who just inherited 200 dormant accounts, and the project manager tracking proof cycles across 40 active jobs. Every module is anchored to a real task your team performs every week.
How this is different from generic AI training
Every module uses examples from print-industry workflows: drafting customer emails about job specifications, generating internal process documentation, building reusable prompt templates for estimating and order intake, and structuring responses for RFPs and quote follow-ups. Your team recognizes their own work in every lesson.
Training programs
ChatGPT for Print Professionals — On-Demand AI Course
A practical, self-paced course designed specifically for people working in commercial print, signage, and promotional product companies. This is not a generic ChatGPT tutorial.
Every module uses examples from print-industry workflows: drafting customer emails about job specifications, generating internal process documentation, building reusable prompt templates for estimating and order intake, and structuring responses for RFPs and quote follow-ups. Built for professionals who want to use ChatGPT with confidence — without needing a technical background or time they don’t have.
Who this is for
CSRs, estimators, sales representatives, account managers, and operations staff at print, signage, and promo companies
What You Walk Away With
A working knowledge of ChatGPT applied to your actual job, with reusable prompt templates you can start using the same day
This Course Is for You If You Want To:
- Streamline client communication and proposals using AI-generated quotes, summaries, and follow-ups that maintain a professional tone and brand consistency.
- Accelerate project turnaround by using ChatGPT to handle time-consuming tasks like scope drafting, content refinement, or customer service responses.
- Leverage AI to extract insights from market trends, customer data, or competitor analysis—without relying on a data team.
- Standardize internal documentation and reporting with reusable prompt templates that ensure accuracy and efficiency.
- Confidently integrate AI into your workflows with a strong foundational understanding of how ChatGPT supports real business outcomes.
Microsoft 365 Copilot Training Series for Print & Signage Teams — 4-Part Live Program
A structured four-part live training program that builds AI foundations and practical Copilot workflows inside the Microsoft 365 tools your team already uses every day — Outlook, Teams, Word, and Excel.
Each session builds on the previous one, moving from fundamentals to daily integration. By the end of the series, your team knows how to use Copilot to draft customer communications, summarize job-related email threads, build estimating templates, organize production meeting notes, and reduce the manual data entry that consumes hours every week.
Who this is for
Print and signage teams already working inside Microsoft 365
What You Walk Away With
Practical Copilot workflows embedded in the tools your team already opens every morning
ChatGPT Training Series for Print Industry Teams — 4-Part Live Program
A four-part live program that moves beyond the basics into advanced ChatGPT workflows purpose-built for print, signage, and promotional production environments.
Covers custom instructions, prompt chaining, power features, and practical application to industry-specific tasks: building reusable quote response templates, structuring customer onboarding sequences, generating SOP documentation from tribal knowledge, and creating consistent internal communications that don’t require rewriting every time. Designed for teams who have tried ChatGPT casually and are ready for disciplined, repeatable use.
Who this is for
Print professionals ready to move beyond beginner-level AI use
What You Walk Away With
Advanced ChatGPT skills applied to your real workflows, with documented prompt chains and templates your team can maintain
Custom Role-Based AI Training for Print & Signage Companies
Hands-on AI training built around your company’s actual workflows — not a pre-packaged curriculum. We start by learning how your team handles quoting, job intake, proof cycles, production handoffs, and internal documentation. Then we build a training program that teaches AI skills in the context of those specific processes, using your terminology, your job types, and your production environment. Includes live troubleshooting support during rollout and follow-up resources your team can reference after training ends. This is how AI training sticks — when it’s built from the inside out.
Who this is for
Individual departments or full teams at commercial print, signage, wide-format, and promotional product companies
What You Walk Away With
Role-specific AI skills your team can use immediately, trained on your actual workflows with documentation they can maintain independently
Need a starting point? The 2025 webinar topics below are a proven menu of training tracks—use them as inspiration, then we’ll tailor the session to your team’s roles, tools, and workflows.
- What is AI? Business context, myths vs. realities
- Generative AI overview (text, image, data, automation)
- ChatGPT (Including Advanced Data Analysis)
- Google Gemini (Gemini Advanced, Gemini for Workspace)
- Claude (Claude 3, Sonnet—SMB workflow comparisons)
- Perplexity AI (Deep Research, Spaces, Pages, RAG)
- NotebookLM (company-specific research notebooks)
- GenSpark SuperAgent (workflow agents, Doc Agent)
- Zapier AI (natural-language automation)
- n8n.io (API-based automation)
- AI image tools (Midjourney, DALL·E, Ideogram, Flux, Nano banana)
- Assistant comparisons (ChatGPT, Gemini, Claude, Copilot)
- Business-first prompting (no jargon)
- 3-level prompt progression: basic → advanced → expert
- Custom Instructions and Memory in ChatGPT
- Creating Custom GPTs trained on business data
- Setting AI personality for brand alignment
- Prompt templates for sales, marketing, HR, operations
- Automated customer communications and follow-ups
- LinkedIn posts, blogs, and newsletters
- Image generation for business content
- Client checklists, reminders, and approval nudges
- AI-powered proofreading and tone control
- ICP creation and prospect research
- Automated sales follow-ups and bookings
- Pipeline tracking and reporting
- Pre-call research using AI agents
- Trade show lead automation workflows
- CSV uploads and advanced data analysis
- Cleaning and restructuring messy datasets
- AI-generated charts, dashboards, and visuals
- ROI tracking and performance measurement
- Insight validation and cross-checking
- Business scorecards and trackers
- Building and customizing Zapier automations
- Email, form, and feedback parsing
- Industry-specific workflow automation
- Integrations with Workspace, Outlook, Slack
- Advanced Zapier features (Formatter, Paths, Webhooks)
- Scheduling and calendar automation
- Source-cited business research with AI
- Reusable research libraries and Spaces
- Internal knowledge bases (HR, onboarding, policies)
- Proposal, SOW, and policy drafting
- Data privacy and security considerations
- Fact-checking and hallucination mitigation
- AI policy frameworks for SMBs
- Human-in-the-loop validation practices
- Change management and adoption strategy
- Overcoming AI overwhelm and resistance
- Personal productivity systems with AI
- Demonstrating quick wins early
- Structuring AI onboarding for teams
Frequently Asked Questions
Put down your AI hesitation
Both. The ChatGPT for Print Professionals course is self-paced and on-demand. The ChatGPT Training Series and Microsoft 365 Copilot program are structured four-part live programs with recordings available. Custom training is scheduled around your team’s availability.
No. Every program is designed for non-technical roles — CSRs, estimators, sales reps, project managers, and operations staff. No coding knowledge or prior AI experience is required.
That is common and expected. According to industry research, 57% of printing companies cite lack of in-house expertise as a top barrier, and 56% say they cannot define the right use cases. Our approach starts with your team’s real friction points — not abstract AI concepts — so skepticism converts to curiosity quickly when people see their own workflows getting easier.
Every module uses examples from print-industry workflows. Your team will work with scenarios they recognize: drafting job-spec emails, building quote templates, writing SOPs, structuring RFP responses. Generic courses teach the tool. We teach the tool applied to your job.
Ready to get your team using AI — for their actual job?
Book a call and we'll help you pick the right program for your team's size, roles, and current AI experience level.