SharedIntel AI ("we," "us," or "our") is operated by Emma Farquharson as a sole proprietorship. This Privacy Policy describes how we collect, use, store, and protect information when you visit our website at sharedintelai.com (the "Site"), purchase our services, or otherwise interact with us.By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of the Site.

1. Information We Collect
We collect information in the following ways:Information You Provide DirectlyWhen you create an account, purchase a course, book a consultation, submit a contact form, or otherwise communicate with us, you may provide us with your name, email address, company name, job title, phone number, and any other information you choose to include in your correspondence.When you make a purchase, payment information (such as credit card number and billing address) is collected and processed directly by our payment processor, Stripe. We do not store your full payment card details on our servers.Information Collected AutomaticallyWhen you visit our Site, certain technical information is collected automatically through the following systems:Independent Analytics, a privacy-focused WordPress analytics plugin, collects non-personal browsing data including pages visited, referral source, device type, browser type, and approximate geographic location (country and city level). This plugin does not use cookies, does not store personally identifiable information, and does not communicate with any external servers. Visitor recognition is achieved through a non-identifying fingerprint-based unique ID.WP Activity Log and Simple History are administrative logging plugins that record activity by registered users of the Site, including login and logout events, content changes, and the IP address associated with those actions. This data is used solely for site security, troubleshooting, and administrative oversight. All log data is stored locally in our WordPress database and is not transmitted to any third party.All automatically collected data described above is configured to auto-delete after sixty (60) days.Information Collected Through Third-Party ServicesWhen you book a consultation through Calendly, Calendly may collect your name, email address, and any information you provide during the scheduling process. Calendly's use of your information is governed by Calendly's own privacy policy.When you join a video meeting through Zoom, Zoom may collect technical data and meeting metadata. Zoom's use of your information is governed by Zoom's own privacy policy.When you make a payment through Stripe, Stripe collects payment card details, billing address, and transaction information. Stripe's use of your information is governed by Stripe's own privacy policy.

2. How We Use Your Information
We use the information we collect for the following purposes: to provide, maintain, and improve our services including course delivery, consulting engagements, and member account access; to process transactions and send related communications such as purchase confirmations and receipts; to respond to your inquiries, comments, or requests; to conduct research, synthesize meeting notes, and develop strategic recommendations in connection with active consulting and training engagements, which may involve processing information through third-party AI tools as described in Section 5; to monitor and analyze usage trends to improve the Site experience; to protect the security and integrity of the Site, including detecting unauthorized access or fraudulent activity; and to comply with applicable legal obligations.

3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.We share information only with the following categories of service providers, solely to the extent necessary to deliver our services: Stripe for payment processing, Calendly for appointment scheduling, Zoom for video conferencing, and third-party AI tools used in service delivery as described in Section 5. These providers access only the information necessary to perform their functions and are obligated to handle it in accordance with their respective privacy policies and applicable law.We may also disclose information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Cookies and Tracking Technologies
Our Site does not use cookies for analytics or advertising purposes. The Independent Analytics plugin operates without cookies and without storing personal data. No advertising pixels, retargeting tools, or third-party tracking scripts are deployed on this Site.Your browser may receive standard functional cookies from WordPress that are necessary for the Site to operate (for example, login session cookies for registered members). These are strictly necessary cookies and do not track your browsing activity across other websites.

5. Use of Artificial Intelligence Tools in Service Delivery
As part of delivering our consulting, training, and implementation services, SharedIntel AI uses third-party artificial intelligence tools to conduct research, synthesize information, and develop strategic recommendations for our clients. This section describes how client information may be processed through these tools and the safeguards we maintain.How We Use AI ToolsIn the course of our engagements, SharedIntel AI may use third-party AI-powered tools for purposes including but not limited to researching client industries and operations, transcribing and summarizing meetings, organizing and synthesizing notes and documentation, developing strategic recommendations and deliverables, and drafting training materials and workflow documentation. The specific tools we use may change over time as the technology landscape evolves. We select tools based on their professional privacy standards, functionality, and suitability for client work.What Client Information May Be ProcessedThe following types of client information may be entered into or processed by AI tools in the course of service delivery: meeting recordings and transcripts, names of team members and their roles, operational details shared during discovery and consulting sessions, workflow descriptions and process documentation, and other business information relevant to the engagement. The majority of information we work with is derived from our own independent research into your company and industry, which then forms the foundation for our consulting direction. This is supplemented by information shared directly by you during our engagement.Our Data Protection SafeguardsWe maintain the following practices to protect client information when using AI tools. All AI tools are used under professional or enterprise-tier accounts that include enhanced privacy protections. We disable all settings that would allow third-party providers to use client data to train or improve their AI models. We do not use free or consumer-tier AI accounts for client work. We limit the information entered into AI tools to what is reasonably necessary for the specific task at hand. All AI-generated outputs are reviewed by our team before being used in client deliverables. We periodically review the privacy practices and terms of the tools we use to ensure they continue to meet our standards.Meeting Recordings and TranscriptsMeetings conducted as part of our Services may be recorded and transcribed using AI-powered tools. At the beginning of every meeting, we inform all participants that the session is being recorded and transcribed. By continuing to participate in the meeting after this disclosure, participants consent to the recording and transcription. Meeting recordings are retained for a limited period (typically thirty days) to allow clients to access them, after which they are deleted. Transcripts and AI-generated summaries are shared with clients following each session.Third-Party Provider Data PracticesWhile we take the measures described above to protect client information, the processing of data within third-party AI tools is governed by those providers' own privacy policies and terms of service. SharedIntel AI selects providers that offer professional accounts with contractual commitments not to use customer inputs for model training. However, we do not control the infrastructure, security architecture, or data handling of these third-party services beyond the contractual protections available under our account agreements. If you would like to know which specific tools are currently in use for your engagement, you may request this information at any time by contacting us.Client Use of AI ToolsSeparately from our own use of AI tools in service delivery, our training and consulting may result in you and your team entering your own business data into third-party AI platforms using prompts or workflows we have provided. SharedIntel AI does not collect, receive, access, store, or process any data that you or your team enter into third-party AI platforms independently. Any data you input directly into an AI tool is governed entirely by that platform's privacy policy and terms of service.We strongly encourage all clients to establish internal policies governing what types of information may and may not be entered into third-party AI tools, particularly customer data, personally identifiable information, and proprietary business information.Your Rights Regarding AI ProcessingIf you do not wish for your information to be processed through third-party AI tools as part of our service delivery, you may notify us at contact@sharedintelai.com at any time. We will discuss alternative arrangements where feasible, though please note that opting out may affect the scope or timeline of deliverables. If you would like to know which AI tools were used in connection with your engagement, or request deletion of any client information we hold, please contact us at the address above.

6. Data Retention
Automatically collected analytics and activity log data is retained for a maximum of sixty (60) days before being permanently and automatically deleted.Account information for registered course members is retained for as long as your account remains active or as needed to provide you with our services. If you wish to have your account and associated data deleted, you may contact us at the address below.Meeting recordings are retained for approximately thirty (30) days following the meeting, after which they are permanently deleted.Transaction records may be retained for longer periods as required for accounting, tax, or legal compliance purposes.

7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to withdraw consent where processing is based on consent.If you are located in the European Union or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) or UK GDPR respectively, including the rights described above as well as the right to data portability and the right to lodge a complaint with your local supervisory authority. Our lawful bases for processing are the performance of a contract (when you purchase services), legitimate interest (for site security, analytics, and service delivery including the use of AI tools to fulfill our consulting engagements), and consent (where applicable, including consent to meeting recordings).If you are located in Canada, your rights are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.If you are located in Australia, your rights are governed by the Australian Privacy Principles under the Privacy Act 1988.If you are a resident of California or another US state with comprehensive privacy legislation, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended, or comparable state laws, including the right to know what personal information is collected about you and the right to request its deletion. We do not sell personal information as defined under these laws.To exercise any of these rights, please contact us using the information in Section 11 below.

9. International Data Transfers
Our Site and services are hosted and operated in North America. If you access the Site from outside North America, please be aware that your information may be transferred to, stored, and processed in a jurisdiction where data protection laws may differ from those in your country of residence. By using our Site or engaging our Services, you consent to such transfer. Additionally, third-party AI tools used in our service delivery may process data on servers located in various jurisdictions. We select providers that maintain appropriate data protection standards, but cannot guarantee that all processing occurs within any single jurisdiction.

10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it promptly.11. Contact UsIf you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to know which AI tools are being used in connection with your engagement, please contact us at:SharedIntel AI Email: contact@sharedintelai.com

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in the tools or practices we use in service delivery. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site or Services after any changes constitutes your acceptance of the updated Privacy Policy.